Customer Engagement: User Training

CurriculumFree

• Step One: Register Now & A Campaign Overview
• Important: How to Register Your Brand and Campaign Before Sending
• Intro and Overview
• Step Two: Create & Schedule Your Campaign
• Create a Campaign Template
• Schedule the Campaign
• Step Three: Manage Your Campaign
• Using the Shared Inbox
• Using the Shared Inbox with Social Media
• Step Four: Add a Survey
• Add a Survey
• Manage Survey Responses
• Step Five: Analyze & Optimize
• Campaign Data
• Resources & Feedback
• Share Your Feedback on this Training
• Bookmark: What's New in GoTo Connect
• GoTo Connect Support Site
• Customer Engagement User Guide
• Customer Engagement Settings
• Managing Your Contacts
• SMS Text Campaigns
• How to Create Surveys
• Using the Shared Inbox